Sigh of relief
Wednesday, October 18th, 2006Well yesterday was compounded by issues with our company’s web site intermittently accepting orders. This was severely reducing sales, and consequently sales over the past three days have been very lean indeed. When a business relies on web sites for revenue, this is a major cause for concern. Which gives me another reason to feel even less confident in Microsoft .NET and Microsoft web servers. After looking into this problem and staying up way too late, our CTO and system programmers found the possible cause of the problem, and all seems to be good for the time being.
Unlike last Friday, I had to do a contract job where I had to add two new employees to Windows 2003 Server/Exchange server, and move data from ex-employees to these new user accounts. Normally this wouldn’t be a problem. I had everything moved across in about 30 minutes, but to my horror, it didn’t work. Two hours passed by, checked, re-checked my settings, but no success. I am not an MCSE or MCP for that matter, but surely any geek can work it out, but I started to doubt myself. Searching desperately in Internet forums, someone suggested restarting the Exchange services, and voila, all was good. This could have saved me so much time (well 90 minutes anyway), so based on my own ignorance, I will only bill them for a few hours compared to the total time spent on site. I was there like five hours, but I also had to fix up an issue with their network and printer that was unrelated to the initial task.
Which only goes to show, I’ve had my head in UNIX way too long. The unwritten rule of Microsoft, if it doesn’t work — restart it. I wonder if the MCSE teaches you this?
Now it is inevtiable, BSD will soon rule supreme in my work place. Got my pilot headset in Ebay today too, so I give it its first test run on Thursday. I can’t wait. Circuits here we come.