TUCOWS need to die!
Wednesday, September 27th, 2006Well tonight I got to experience TUCOWS, and their badly designed domain name registration system. Their system could not register one single .mobi domain name in over 1 hour and 30 minutes, and still counting. They’re blaming the .mobi registry, but I’ve managed to register a few .mobi domain names through other accreditted .mobi registrars. TUCOWS cannot simply make a connection to the .mobi registry.
Two calls to TUCOWS resulted in lies, arse covering, and TUCOWS blaming the registry. It is apparent to me that their Open SRS system is not capable of supporting a large customer base during a domain name landrush period. TUCOWS are one of the biggest registrars of both gTLDs and ccTLDs, however they have shown their true colours, and I find it very disappointing that they simply lie to their own customers. The company I represent probably gives TUCOWS several hunderd thousands dollars to TUCOWS every year — and they lied to me. If you could feel my anger now, you’d probably rather face a light sabre duel with Darth Vader.
In short, if you have a domain name with TUCOWS, transfer your domain name away. They need to pay their price for the lack of vision.